General Manager

As the General Manager you will create an environment of outstanding customer service.  You will drive sales and profit through execution of an overall store strategy; including leading and engaging the team and delivering on operational excellence standards. Primary Responsibilities: Customer Service - Models and holds team accountable for outstanding customer service. Engages associates and customers to facilitate/deliver an enriching customer experience. Sales - Reviews targeted sales and expense tools to quickly identify and prioritize areas of opportunity; sets team direction to maximize sales and deliver profitability targets. Actively participates in peer group discussions to identify trends and/or barriers to business performance. Team Development - Actively walks the floor and coaches in the moment to enhance each leader's ability to execute as well as develop their own respective teams. Understands the strengths and opportunities of each direct report and frequently conducts coaching conversations. Team Recognition and Motivation - Proactively identifies the most effective ways to recognize associates that achieve superior performance and motivates them to deliver on the company strategy. Specialty Businesses - Leads the Salon Manager and/or Beauty Manager and engages those associates to deliver on client service, sales, and profit metrics. Performance Standards - Consistently meets established performance standards, including but not limited to product and service sales, customer services, profit, productivity, and attendance. Core Competencies & Accomplishments: Work Experience - 3-5 years experience as a Retail General Manager, ideally in a big-box retailer or in multi-unit specialty retail Education - Bachelordegree or equivalent work experience Drives Performance - Holds self and others accountable to a higher standard to achieve results; provides feedback, visibility and recognition to the team. Strategic Vision - Identifies strategies and objectives; provides clear expectations and shares rationale behind decisions. Develops Talent - Builds a diverse and high performing team; provides feedback and stretch assignments to foster growth; empowers the team to make critical decisions; rewards and recognizes efforts and frequently discusses future opportunities and development plans. Practices Candor - An approachable and unguarded leader that shares honest and constructive feedback with team; sincere with communication. Req ID 1081093
Salary Range: NA
Minimum Qualification
Less than 5 years

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Assistant General Manager - Store
Carlisle, PA TravelCenters of America
Assistant General Manager - Restaurant
Harrisburg, PA TravelCenters of America
Assistant General Manager - Restaurant
Greencastle, PA TravelCenters of America
Distribution Center Assistant General Manager
Pittston, PA The TJX Companies, Inc.
Assistant General Manager - Subway
Erie, PA TravelCenters of America
General Manager
Southampton, PA Leisure Care, Inc.