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Montgomeryville Floral Full-Service Team Leader

Company Name:
Wegmans
Title: Montgomeryville Floral Full-Service Team Leader
Location: PA-Montgomeryville-MONTGOMERYVILLE,500 Montgomery Mall,North Wales,PA,19454
Other Locations:
A glimpse at the job:
If you have a passion for flowers, an eye for design and can create beautiful bouquets and amazing arrangements for any occasion, then a Full Service Floral Team Leader could be the position for you. In this role, you'll use your design experience and skills to work closely with team members to develop their passions and increase their knowledge of flowers and floral design techniques. You'll assist our customers in planning and executing all their floral needs from a quick bouquet to elaborate arrangements for any special occasion.
I will add value by:
Performing tasks essential to the proper functioning of the department including ordering with Simplification practices in mind, training & development, scheduling and managing payroll
Leading employees by example to provide incredible customer service by proactively approaching customers, offering floral suggestions and recommendations suited to their needs, answering any questions about products and ensuring they have the knowledge to properly care for their purchases at home
Providing consultations for weddings and other special events, working with customers to create themes and arrangements to meet their style and budgetary needs; overseeing the event and ensuring success
Maintaining the overall appearance of the department, ensuring arrangements are innovatively designed in a variety of sizes, styles and price range to showcase quality,Menumagazine featured themes and Wegmans Signature design elements
Maintaining the freshest, high quality flowers throughout the department; understanding the perishable nature of the product and reacting with a sense of urgency to minimize shrink, promote sales and create ways to move product
Possessing a comprehensive knowledge of floral design techniques, being sure to stay up-to-date on current industry trends to offer customers the most innovative and cutting edge arrangements
Using passion for and knowledge of the floral industry as well as design experience to lead demonstrations for both team members and customers, educating them on elements of design and techniques for creating hand-tied bouquets and floral arrangements
Delegating tasks to team members and empowering them to take on new challenges, being certain to provide timely feedback
Maintaining open lines of communication with team members and Floral Manager to ensure smooth department operations
Educating and ensuring team members are properly handling products and using equipment in accordance with safety guidelines, understanding the fragile nature of flowers and plants
What abilities I must bring to the table to be considered:
Retail florist experience
Floral arrangement / design experience
Knowledge of, passion for and experience working with various flowers
Understanding of floral industry trends
Customer service experience, preferably in a food service, grocery or retail setting
Understand, recognize and implement the company values; striving to make a difference by empowering employees and promoting high standards and excellence in all areas (Who We Are)
Use performance and career development tools tomanage and develop others,working with employees to set and achieve individual and department goals
Practice properplanningandstaffingtechniques which include managing time and resources
Work towardscontinuous improvementto encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s)
Use data analysis, wisdom, experience, judgment, and past actions as well as input from other sources fordecision making, always considering the impact on customers, sales and contribution (profit)
Control inventory levels and expenses such as payroll and shrink to impact bottom-linecontribution(profit) for the department
Ability tomulti-taskand react to a variety of situations at one time
Practice properorderingtechniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions
Exhibitmerchandisingskills by attractively displaying products considering seasonality, cross-merchandising opportunities and corporate programs with the aim of educating and enticing customers
What will set me apart from other candidates:
Managerial/ supervisory experience
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, bending and reaching
Responsible for moving and lifting an average of 1 - 10 pounds with a maximum weight lifted of 50 pounds occasionally
May be exposed to various allergens and cold temperatures
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.

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